The Blakelands Estate

Privacy Policy

This policy covers the data collected by Blakelands Country House how it is used, how it is protected, and the users’ ability to control the collection and use of their personal data.

What Information Blakelands Country House Collects

Blakelands Country House collects anonymous information about the visitors to our website for analytics purposes, and personal information from those users who complete the contact form, or sometimes those who provide information over the phone when calling with an inquiry.

The information collected from visitors to the website is anonymous and is used for tracking purposes to determine, for example, the number of pages visited in the session, the length of time spent on each page, and the frequency of visits to the website.

Once a visitor completes the contact form, participates in a competition, accesses information behind a ‘wall’ (where the user must provide their personal details such as an email address) or contacts the company by email or phone, any data coming from that exchange will be recorded and kept in our database.

The collected information can include your name, address and contact details.

How Blakelands Country House Uses the Collected Information

The information collected anonymously for the purposes of Google Analytics enables the company to improve the user experience and better understand its users. The information we collect is used to generate reports to make the site more user friendly and to determine which types of content are most appealing for our users.

Will Blakelands Country House Contact You?

By completing any of the contact forms and submitting your information, you enable the company to contact you about any information we think you might be interested in, such as a monthly newsletter, new services, or offers.

Sharing Your Information

We will not sell your information, trade it with any other company, or use it for any other purpose other than to communicate to you offers about the Company’s own service offerings, or closely related events or opportunities we would reasonably consider you to have an interest in based on your initial or any subsequent requests.

How Long Will We Keep Your Data

We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with the company. Blakelands Country House will keep your data in the database unless you request otherwise.

Can You Make a Request For the Data Blakelands Country House Holds About You?

If you would like to know what information the company holds about you, you can make a request to enquiries@blakelands.com to have the information shared with you.

Cookies

In May 2011, the UK Government passed new legislation is regards to the use of Cookies. The following section explains what cookies are, which ones are collected by Blakelands Country House and how they are used on the Blakelands Country House website.
How We Collect Information
Cookies are small text files that are placed on your computer by the websites that you visit. They are commonly used in order to make websites work by tracking goods that you have placed in a basket, or work more efficiently by remembering your login details, as well as to provide information about the sites usage to the owners of the site.
Types of Cookies
There are three types of cookies dropped and collected by websites. With some exceptions (i.e.  websites that fundamentally require cookies in order for website functionality – see below) from 26th May 2012, all cookies must be consented to by a site’s users.

User anonymity and personal information

Log files are maintained and analysed of all requests for files on this website’s web servers. Log files do not capture personal information but do capture the user’s IP address, which is automatically recognised by my web servers.

Aggregated analysis of these log files is used to monitor website usage. These analyses may be made to available to third parties to allow them to measure, for example, overall popularity of the site and typical user paths through the site.

Except as stated already, we will make no attempt to identify individual users. You should be aware, however, that access to web pages will generally create log entries in the systems of your ISP or network service provider. These entities may be in a position to identify the client computer equipment used to access a page. Such monitoring would be done by the provider of network services and is beyond my responsibility or control.

We will make no attempt to track or identify individual users, except where there is a reasonable suspicion that unauthorised access to systems is being attempted. In the case of all users, I reserve the right to attempt to identify and track any individual who is reasonably suspected of trying to gain unauthorised access to computer systems or resources operating as part of this site.

As a condition of use of this site, all users must give me their permission to use access logs to attempt to track users who are reasonably suspected of gaining, or attempting to gain, unauthorised access.

All log file information collected is kept secure and no access to raw log files is given to any third party.

This website does not store any information that would, on its own, allow me to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.

Data protection and confidentiality

Some services on this website require me to collect personal information from you. To comply with the Data Protection Act, we have a duty to tell you how this is stored the information collected and how it is used.

Any information you do submit will be stored securely and will never be passed on or sold to any third party.

Cookie Information:

Twitter: k, guest_id – These cookies are set only after the user has given consent to use cookies.

Google Analytics: __utma, __utmb, __utmc, __utmz – We use Google Analytics to monitor traffic levels, search queries and visits to this website. Google Analytics stores IP address anonymously on its servers in the US, and neither myself or Google associate your IP address with any personally identifiable information. These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.
These cookies are set only after the user has given consent to us to use cookies.

WordPress:

Commenting: comment_author,comment_author_email,comment_author_url – Three cookies are set for commenter’s on this blog. This is so you don’t have to retype information.The commenter cookies are set to expire a little under one year from the time they’re set.

PHPSESSID is the session cookie and expires at the end of the session.